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Cyberjaya Helpdesk
  1. Cyberjaya Helpdesk
  2. UOC Facilities

UOC Facilities

Welcome! You can raise a UOC Facilities request from the options provided.

  • Request

    Request for vehicle, Venue Booking - Staff, Venue Booking - Students, Equipment Booking - Staff, Dispatch Service, Classroom
  • Complaints

    General Complaint, Complaint: Cleanliness, Complaint: Classroom/Lecture Room Issues, Equipment / Facility breakdown (Non Classroom)
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